Pricing
Pricing Options
Flexible licensing and support plans designed to match your cloud spend, team size, and growth stage.
| Pier Cloud | CSP Marketplace | Partner | |
|---|---|---|---|
| Invoiced By | Pier Cloud | AWS or Azure | Partner |
| Recommended | Organizations with >$2M in annual cloud spend and no existing Pier partner | Any organization looking to purchase via their CSP Marketplace and existing terms | Companies that prefer working with a Pier Cloud Partner and benefit from partner discounts |
| Markets | North America, Europe, Latin America, and Asia | Global | North America, Europe, and Latin America |
| Support | Pier Cloud Support (Basic, Advanced, or Premium) | Pier Cloud Support (Basic, Advanced, or Premium) | Partner Support |
| Pricing | Starting at $1,200 for your first $100K | Starting at $990 for your first $100K | Special conditions apply. Talk to a partner. |
CSP Marketplace
Partner
| Basic | Advanced | Premium | |
|---|---|---|---|
| Recommended | Ideal for companies spending less than $12,000,000 (USD) per year in cloud spend. | Ideal for companies spending between $12,000,000 and $60,000,000 (USD) per year in cloud spend. | Ideal for companies spending more than $60,000,000 (USD) per year in cloud spend. |
| Service Time | Business hours only | 24/7 for critical issues | Full 24/7 support for all issues |
| Support Languages | English, Spanish, and Portuguese | English, Spanish, and Portuguese | English, Spanish, and Portuguese |
| Support Channels | E-mail and Support Ticket System | E-mail, Support Ticket System, and Slack/Teams | E-mail, Support Ticket System, Slack/Teams, and Phone |
| Platform Guidance | First 100 Days Program, Documentation, Webinar and Interactive Videos | First 100 Days Program, Documentation, Webinar, Interactive Videos, Monthly Strategic Meetings | First 100 Days Program, Documentation, Webinar, Interactive Videos, Weekly Strategic Meetings |
| Financial Technical Advisor | — | ✓ | ✓ |
| Analytics Technical Advisor | — | ✓ | ✓ |
| Account Manager | — | ✓ | ✓ |
| Space | — | ✓ | ✓ |
| Architecture Advisor | — | — | ✓ |
| Space Assessment | — | — | ✓ |
Basic
Advanced
Premium
Ensuring Your
Success
A strong support plan is critical to getting full value from any SaaS platform — saving your team time during implementation, customization, and issue resolution. At Pier Cloud, we offer flexible support options designed to ensure operational excellence from day one. One key differentiator: a dedicated implementation team during your first three months, guiding your rollout hands-on to maximize early impact.
Tailored Support for
Every Need
We offer three distinct support plans because every cloud environment has unique needs. While not strictly tied to account size, each plan is designed to align with typical cloud spend tiers — from growing teams to complex enterprises. Our goal is to deliver the right level of guidance, responsiveness, and expertise to help you reach your FinOps objectives faster and with confidence.
Customer validation
Trusted by Global
FinOps Teams
Pricing & Platform FAQ